Last Updated: October 15, 2026
Welcome to UGOTECK (https://ugoteck.com), operated by Shenzhen UGOTECK Co., Ltd. (“UGOTECK”, “we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or communicate with us.
1. Information We Collect
We may collect the following information:
Information You Provide
- Name and company name
- Email address and phone number
- Country or region
- Product inquiries, quotation requests, and messages
- Product page URLs and product details associated with your inquiries
- Files or specifications voluntarily submitted to us
Automatically Collected Information
Depending on the website features and tools enabled, we may collect:
- IP address and approximate geographic location
- Browser type, device information, and operating system
- Pages visited, referral sources, and website interaction data
- Cookies and similar technical information
2. How We Use Your Information
We process personal information for legitimate business purposes, including:
- Responding to inquiries and quotation requests
- Providing information about our products and OEM/ODM services
- Communicating about product development, samples, orders, and cooperation
- Improving website performance and user experience
- Maintaining website security and preventing misuse
- Sending relevant business updates or marketing communications where permitted by applicable law
Where applicable, our legal bases for processing include legitimate interests, steps taken before entering into a contract, compliance with legal obligations, and consent where required.
3. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website traffic, and improve performance.
Some cookies are necessary for website operation. Where required by applicable law, we will request your consent before enabling non-essential analytics or marketing cookies.
You can manage cookies through your browser settings and any cookie preference controls provided on our website.
4. Information Sharing
We do not sell personal information as part of our business activities.
We may share necessary information with trusted service providers, such as website hosting, email services, technical support, website security, and analytics providers, to support our business operations.
We may also disclose information when legally required or necessary to protect our legitimate rights.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, managing business relationships, and meeting applicable legal or recordkeeping requirements.
Retention periods depend on the nature of the information and the relevant business or legal requirements.
6. International Data Transfers
UGOTECK operates from China and serves international customers. Your information may be processed in China or other countries where our authorized service providers operate.
Where applicable law requires additional safeguards for international transfers, we will take appropriate measures to protect personal information.
7. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with a competent data protection authority
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
We encourage visitors to review their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, or legal requirements.
Updates will be published on this page with a revised date.
11. Contact
For questions regarding this Privacy Policy or your personal information, please contact:
Shenzhen UGOTECK Co., Ltd.
Website: https://ugoteck.com
Email: Sales01@ugoteck.com
Address: Shenzhen, Guangdong, China